77 hibajee Privacy Policy

77 hibajee is an online entertainment and betting platform serving users in Bangladesh. We believe that the right to privacy is a fundamental matter, and it is our responsibility to protect that right.

This Privacy Policy ("Policy") applies to the 77 hibajee website, mobile application, and all related digital services. It tells you what personal information is collected, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

Our Terms and Conditions and this Privacy Policy complement each other. Reading both is necessary to fully understand either.

Various types of information are collected when you open an account on 77 hibajee and while you use the services. These are categorised below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information

In some cases — particularly before high-value transactions or to confirm account security — we may request additional verification:

• Copy of national identity card or passport
• Proof of address (utility bill or bank statement)

2.3 Financial Transaction Information

• Deposit and withdrawal amounts and dates
• Mobile financial service (bKash, Nagad, Rocket) transaction reference numbers
• Transaction history

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and session data
• Time spent on the site and pages visited

2.5 Gaming Activity Information

• Bet history and gaming session data
• Win and loss records
• Preferred game categories

77 hibajee uses your information for specific and lawful purposes. No information is collected unnecessarily or excessively. The main purposes of use are listed below:

3.1 Account Management

Registration information is used to create, manage, and maintain your account. It is also used to ensure login and session security.

3.2 Service Delivery

Financial and gaming data is needed to process deposits, approve withdrawals, provide bonuses, and keep gaming services running.

3.3 Identity and Age Verification

77 hibajee provides services only to users aged 21 or older. Date of birth and identity document information are used for age verification. This verification process is essential as part of compliance with the Responsible Gaming Policy.

3.4 Security and Fraud Prevention

Technical and transaction data is analysed to detect and prevent unauthorised account use, fraud, and activities such as money laundering.

3.5 Customer Support

When you seek assistance via live chat or email, your account information and description of the issue are recorded so that faster resolutions can be provided in future.

3.6 Communication and Notifications

Information related to your account security, transaction confirmations, and important service updates is sent via email and SMS.

3.7 Service Improvement

By analysing site usage patterns, we continuously improve the quality, design, and functionality of the service.

77 hibajee uses advanced technology to ensure the security of your information. The key aspects of our security measures are as follows:

4.1 Encryption

All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored directly — only their encrypted form (hash) is kept.

4.2 Access Control

Your personal information can only be accessed by staff members who need it for their work. All access is logged and regularly reviewed.

4.3 Retention Period

Data is retained for as long as your account remains active. Even after an account is closed, financial transaction records are kept for a defined period for audit and legal purposes.

4.4 In the Event of a Data Breach

If an unexpected security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps to minimise harm.

77 hibajee never sells your personal information. However, in certain specific circumstances, information may be shared with trusted parties:

5.1 Payment Processors

Relevant transaction information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to complete deposits and withdrawals. This information is used solely to complete the transaction.

5.2 Technology Service Providers

Third parties are engaged for gaming software, security, and infrastructure services. All of them are required to comply with our privacy standards and may not use your information for their own purposes.

5.3 Legal Obligations

If a competent court or law enforcement authority requests information through a lawful order, we are legally required to provide it. Where possible, you will be notified in such cases.

5.4 Business Transfers

In the event of a future business merger or acquisition, user data may be transferred as part of the assets. However, the new authority will also be required to comply with this Privacy Policy.

Cookies and similar technologies are used on the 77 hibajee website. Cookies are small text files stored on your device that make your browsing experience smoother.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site — such as maintaining login sessions, remembering language settings, and ensuring security. Disabling them may cause the site to not work properly.

6.2 Functional Cookies

These cookies are used to remember your preferences and provide a personalised experience.

6.3 Analytics Cookies

Anonymous statistics are collected to understand which parts of the site are used most. This information is used to improve the quality of the site.

6.4 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may cause problems with the service.

You have a number of important rights over your own information, which 77 hibajee respects:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. This request must be made via email.

7.2 Right to Correction

If there is incorrect information in your account, you may request that it be corrected. In some cases, verification documents may need to be submitted.

7.3 Right to Close Account

You may close your own account. However, due to legal and regulatory requirements, certain information will be retained for a defined period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails and SMS, you may use the unsubscribe option in the relevant message or inform the support team. However, service-related messages (such as transaction confirmations) cannot be stopped.

77 hibajee provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If, for any reason, information from a minor comes into our possession, it will be deleted as soon as it is identified and the associated account will be closed.

Our Responsible Gaming Guidelines provide further details on this matter.

77 hibajee reserves the right to update this Privacy Policy at any time. In the case of significant changes, you will be notified via your registered email address or through the site.

By checking the "Last Updated" date at the top of the policy, you can see when the most recent change was made. Continued use of the site after an update will be taken as acceptance of the new policy.

If you have any questions about a change, please contact the support team. To learn more about us, read our About Us page.

77 hibajee's servers and technology infrastructure may be located in various countries. Your information may be stored or processed on servers outside Bangladesh. In such cases, the necessary agreements and technical measures are in place to ensure data protection.

Even when data is transferred to international servers, the protection standards described in this Privacy Policy are maintained. This protection is confirmed in agreements with third-party service providers.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

Contact Methods

• Live Chat: directly from any page on the site
• Email: [email protected]

We review every complaint with the utmost care and aim to respond within a reasonable time. You will also find a number of privacy-related answers in our FAQ section — visit our FAQ page for more details.